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Questions asked by students


In which ways can I obtain my booking information?
When you book the lesson, you may get your booking information from the notice sent automatically by the system, My Timetable in the system, or the Dashboard. At the same time, you will see the class reminder.
 
How does the student start the class?
You can just log on to ViSR or click Go To ViSR in the CORS and go to class at the preserved time.
 
Why didn’t I receive the activation mail?
The system will automatically send you an activation mail when you submit. If you haven’t received the mail, please wait patiently, since the transmission speed would be the main reason of the lag. If you still can’t receive the activation mail after 72 hours, it indicates that the mail service server can’t receive mails from our system, so please change to another email to register.
 
What are the benefits for email registration?
Our system use the registered email as the signing in account name to make sure that our user is using a valid email that can receive mails. It can be used to receive activation mail, booking notice, password find back, time modification, and some other important emails.
 
How do I change my registered email?
If your email cannot be used because of the password loss or some other reasons, you can contact our supporting staff and submit your new email address and the information for your identity verification. Our system operator will update it to your new email to prevent any influences.
 


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